The Chief Whip of the IFP, Mr Koos van der
Merwe MP, has today submitted complaints against the Minister of
Home Affairs to both the Public Protector and President Mbeki
for what is described as "scandalous service
A Law firm applied on 21 December 2004 for
the issue of 34 unabridged birth certificates and paid the
prescribed fees on the same day. These certificates are needed
by minors who have submitted claims to the Road Accident Fund to
finalise their claims for damages of personal injuries sustained
in motor vehicle accidents. These matters were obviously urgent.
Despite numerous telephone calls, personal
attendances and thereafter letter by Mr van der Merwe to the
Deputy Director General, the Director General and even the
Minister personally, not even an acknowledgement of receipt was
Mr van der Merwe wrote to the Minister on
20 September 2005, complaining that his pleas are being ignored,
naming the failures to issue the certificates "scandalous
service delivery", and said it should be exposed, but
offered the Minister personally an opportunity to urgently
attend to the matter.
"The Minister did not even bother to
reply to me as a Member of Parliament," says Mr van der
After eleven months of pressurising the
Department to issue the certificates, Mr van der Merwe has
finally given up hope and reported the Minister and her
Department to both the Public Protector and President Mbeki.
In his letter to President Mbeki Mr van
der Merwe asks for the issue of certificates and disciplinary
action against the Minister and her Department.
"This form of scandalous service
delivery is growing by the day and cannot be tolerated. The
public is entitled to effective service delivery. If Departments
and Ministers do not carry out their duties, we will use our
Constitutional rights to force them to serve the public,"
said Mr van der Merwe.
JH van der Merwe MP, Chief Whip of the IFP
082 444 4944